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G&S Inside Sales Associate

JOB SUMMARY:

G&S is a regional distributor of construction and industrial fasteners and tools.We provide professional service and sales to the construction and manufacturing industries.G&S has locations in Quakertown, and Whitehall, PA, serving both account and walk-in retail consumers.We are in search of an inside sales associate to facilitate business with our current customers as well as generate sales from new customers.

The position will primarily be at our Whitehall facility.However, the option exists to work several days at our Quakertown store.We offer semi-flexible working hours.Knowledge of construction fasteners and the construction and manufacturing industries is helpful.Additional computer skills, related to marketing and CRM, would be helpful in assignment of other job functions.

JOB COMPENSATION AND BENEFITS

  • Salary $35,000 - $45,000 ($15-$20/hour + overtime)
  • Medical and dental care plans
  • Paid vacations and holidays
  • Industry classroom and on-the-job training
  • Positive team-oriented atmosphere

ESSENTIAL JOB FUNCTIONS:

  • Inside Sales and Customer Service
    • Work with warehouse staff on order fulfillment
    • Customer Service, related to order processing
    • Order Entry
  • Answering and responding to incoming telephone inquiries from identified large account customers.
  • Research of products with vendors, including price and availability.
  • Research and resolve conflicts related to the order delivery cycle
  • Perform a variety of other customer service related duties, including but not limited to:
    • Research and review of customer accounts
    • Assist Outside Sales department in developing current customer relationships
    • Interaction with shipping department to coordinate deliveries and satisfy customer delivery requirements
    • Special projects as assigned (pricing, inventory management, showroom design & maintenance)

 PHYSICAL DEMANDS:

  • Occasionally lift 20-60 lbs.,
  • Occasional bending, stooping, crouching, and reaching
  • Talk to and hear customers/co-workers.

KNOWLEDGE, SKILLS AND ABILITIES:

Requirements

  • Associateís degree or Trade School Equivalent
  • Excellent written and verbal communication skills
  • Active listener
  • Detail oriented
  • Customer service mindset
  • Coachable
  • Team player / ability to work with others
  • Manage time and organize work to maximize completion of daily work responsibilities

Preferences

  • Bachelorís degree preferred
  • Sales experience
  • Experience with construction work
  • Industrial fastener knowledge
  • Knowledge of order fulfillment cycle
  • Preferred Computer related skills:
    • Ability to operate office equipment and computers
    • Knowledge in handheld devices, tablets, smart phones
    • Knowledge in common MS Windows based desktop computer applications
    • ERP software experience
  • Software: ERP-One, Microsoft Excel, Microsoft Word, Windows Mail, Adobe Acrobat
  • Software: ERP-One, Microsoft Excel, Microsoft Word, Windows Mail, Adobe Acrobat
  • Please send resume to employment@gsfasteners.com
  •  
    G&S Fastening Systems
    sales@gsfasteners.com
    600 Front Street, Whitehall, PA 18052
    Phone: 610-264-7587 • Fax: 610-264-8127
    110 Penn Am Drive, Quakertown, PA 18951
    Phone: 215-538-2220 • Fax: 215-538-2084
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